Temporary Behavioral Health Care Manager, BCBA

This position is a temporary role facilitated through one of our contracted agencies and is not a direct employment opportunity with IEHP. The contracted agency offers an assignment length of up to six months, during which the candidate will provide support for IEHP.

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

The Behavioral Health Care Manager, SKI (Specialty Kids Intervention) BCBA is responsible for all aspects of services to IEHP members with autism, developmental disabilities, and/or intellectual disabilities and children with severe behavioral needs.  The Behavioral Health Care Manager, SKI BCBA will also be responsible for reviewing and following up on requests for services, applying clinical expertise of behavior analysis to care coordination and case management, and review of treatment plans and Behavior Intervention Plans (BIPs).  This position provides critical support and guidance to the SKI team and assists members and families who are seeking services and treatment for autism and other developmental disabilities. This position ensures effective call support, case management, care coordination, and referral support.

Under the direction of department leadership, the Behavioral Health Care Manager, Unlicensed position provides high quality, effective Care Management to IEHP members ensuring coordinated continuous care. Care Management is broadly defined, and can include outreach and engagement to members, engaging members in skilled therapeutic interactions to promote health behaviors, other Behavioral Health interventions within scope, coordination of care, resource linkages, working with other professionals and organizations in the community to ensure quality of care for members, seamless transitions of care, and facilitating the right care and the right time for the member.  This position works collaboratively with members of their own team, IEHP members and families, community agencies, and with the designated health care organization (HCO) medical team. This position is expected to model IEHP principles of relationship-based care, as well engage in promoting education and understanding of behavioral health and its importance in whole health, to those within IEHP and in the community.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Education & Requirements 

• Three (3) years of experience working in a setting offering services to individuals with autism, developmental or intellectual disabilities required
• Significant experience reviewing Behavioral Health Treatment Plans and Behavior Intervention Plans (BIPs)
• Master’s degree in Social Work/Psychology or related field from an accredited institution with ABA specialization required
• Possession of an active, unrestricted, and unencumbered Board-Certified Behavior Analyst (BCBA) certification issued by the Behavior Analyst Certification Board required

Key Qualifications

• Must have a valid California Driver's License
• Experience in leading a team is preferred. Experience in an HMO or experience working in psychiatric facility or county hospital facility preferred
• Deep knowledge and skills in Autism; Applied Behavioral Analysis, Special Education skills in engaging and serving families
• Familiarity with Managed Care and discharge planning is required
• Knowledgeable and skilled in evidenced-based communication such as Motivational Interviewing, or similar empathy-based communication strategies
• Understanding of and sensitivity to multi-cultural communities
• Deep understanding and knowledge of mental health and substance use conditions, including both acute and chronic management
• Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both
• Must have knowledge of whole health and integrated principles, theories, and practices
• Knowledge of community resources and health plan benefits, and county mental health/substance abuse services
• Bilingual (English/IEHP Threshold Language) – written and verbal is highly preferred.
• Skillful at telephonic information delivery and counseling support to Members, their caregivers, and their families. Effective reasoning and problem-solving skills
• Excellent relationship, communication (written and verbal), and interpersonal skills, including conflict resolution
• Must have resiliency to tolerate, adapt, and manage effective use of a high level of ambiguity around new team models, new models of care, and new care management practices
• Proficient in the use of computer software to include but not limited to: (e.g. Microsoft Word and Excel, Power Point) for use in all aspects of an office environment
• Excellent organizational skills while effectively multi-tasking on various projects
• Ability to undertake and write telephonic clinical mental health assessments which meet specified regulatory standards. Ability to interview, assess, and coordinate care
• Skilled in researching applicable resources for members
• Demonstrated proficiency with all electronic medical management systems (e.g., Cisco, MHK/Care Prominence, MediTrac, SuperSearch and Web Portal) is preferred

Start your journey towards a thriving future with IEHP and apply TODAY!

Pay Range

• $43.87 USD Hourly - $43.87 USD Hourly